Contact Us

Need help with Lucky Green Casino? Contact our support team at support@luckygreen-casino.site. We are here to help with general account questions, payments, website issues and responsible gambling requests.

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How to get in touch by email

To contact Lucky Green Casino support by email, write to support@luckygreen-casino.site. Please use the email address connected to your account where possible, so the support team can identify your request and provide appropriate assistance. Do not include your password or other sensitive security information in your message.

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For faster assistance, include your account email address or username, a short description of the issue and any relevant screenshots. Screenshots can be useful for showing error messages, transaction information or technical problems. Please check that images do not display payment details, passwords or other information that should remain private.

You can contact support about matters including:

Account access, profile details and verification questions
Deposit and withdrawal queries
Bonus terms and general promotion questions
Technical problems, error messages or website difficulties
Responsible gambling requests or questions about taking a break from gambling

Support usually replies within 24 hours, although response times can vary depending on the subject and the information needed to review your request. If you have already contacted support, please avoid sending repeated messages about the same matter, as this may make it harder to track your enquiry. Keep your message clear and provide the relevant details so the team can assist as efficiently as possible.